Martin W
BRADENTON, FL | 2016 Cadillac SRXMarch 21, 2020
As always, excellent customer service experience. Service advisor Jennifer is a great representative of your dealership.
Response from SUNSET CADILLAC OF BRADENTON
March 21, 2020Martin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Sunset Cadillac of Bradenton. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
John F
LAKEWOOD RANCH, FL | 2017 Cadillac XT5March 20, 2020
What cAn I say. The service I received was exceptional
Response from SUNSET CADILLAC OF BRADENTON
March 21, 2020Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Mrs. J
REDINGTON SHORES, FL | 2017 Cadillac XT5March 20, 2020
Sunset CADILLAC is a awesome!!!! They always have a rental car.... always polite!! Fix your car no matter what it is.... they are awesome!!!!
Response from SUNSET CADILLAC OF BRADENTON
March 21, 2020Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
VINCENT S
LAKE PLACID, FL | 2017 Cadillac EscaladeMarch 20, 2020
Jason found the perfect vehicle for me and I recieved a great price on the new car and my trade in vehicle. Left with the payment I wanted in under 4 hours everyone was very professional.
Response from SUNSET CADILLAC OF BRADENTON
March 21, 2020Thank you for taking the time to share your feedback, Vincent. I'm happy to hear that our sales team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
Kevin P
SARASOTA, FL | 2017 Cadillac XT5March 19, 2020
It was an annual maintenance oil change and tire rotation, as always the process went smooth as butter. They picked up my vehicle at my office, and dropped it off again washed and cleaned before time to go home. A pleasure to work with the crew at Sunset Cadillac
Response from SUNSET CADILLAC OF BRADENTON
March 19, 2020Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Kathleen M
PARRISH, FL | 2012 Cadillac CTS SedanMarch 17, 2020
I CALLED FOR AN OIL CHANGE . EXTRA THINGS WERE DONE. THEY ADJUSTED MY BILL, BUT I THINK I WAS STILL OVER CHARGED
Response from SUNSET CADILLAC OF BRADENTON
March 18, 2020We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
JAMES M
PALMETTO, FL | 2020 Cadillac XT5March 12, 2020
My leasing experience went very well from the initial phone call through delivery of the new vehicle.
Response from SUNSET CADILLAC OF BRADENTON
March 12, 2020Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
Walter E
SARASOTA, FL | 2006 Cadillac DTSMarch 8, 2020
HAD MAJOR WORK DONE ON OUR 06 CADILLAC WHICH TOOK SEVERAL DAYS TO
COMPLETE. TROPICAL CAD GAVE US A LOANER CAR DURING OUR WAIT FOR
THE COMPLETED WORK TO BE DONE. AS ALWAYS ALL WORK DONE BY
THIS AGENCY IS TOP-NOTCH. WE KNOW WE'LL HAVE EXCELLENT SERVICE
BY THIS PROFESSIONAL GROUP. TREATMENT BY EVERYONE THERE IS OVER THE TOP, WHETHER WE''RE HAVING AN OIL-CHANGE OR MAJOR 'SURGERY' ON OUR CAR. WE WOULDN'T GO ANYWHERE ELSE AS WE KNOW THE FINISHED JOB WILL BE COMPLETED WELL AND IN GOOD TIME.
KRISTI PENTECOST IS OUR MAIN CONTACT AND WE KNOW WE'LL ALWAYS GET THE REAL SCOOP ON ANY MAINTENANCE REQUIRED ON OUR CAR. SHE IS ABSOLUTELY ONE OF THE BEST LONG-TIME SPECIAL EMPLOYEES AT SUNSET CAD. WE SEND MANY KUDOS TO HER ... SHE IS A MUCH TRUSTED AND VALUED EMPLOYEE WITH THIS GROUP. THANK YOU KRISTIE AND SUNSET CADILLAC.
Response from SUNSET CADILLAC OF BRADENTON
March 7, 2020We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Alan P
SUN CITY CENTER, FL | 2018 Cadillac XTSMarch 5, 2020
Everything was done on my car and I was pleased with the results & on time as It was explained to me.
Response from SUNSET CADILLAC OF BRADENTON
March 5, 2020Alan - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Richard S
WAUNAKEE, WI | 2006 Cadillac DTSMarch 4, 2020
We phoned in to Chad and said our Cadillac had died. Likely an alternator problem. We got
to the dealership about 45 minutes later and he had the paperwork ready for the repair and a loaner XT4. Wonderful service by the entire crew.
Response from SUNSET CADILLAC OF BRADENTON
March 5, 2020Thank you for taking the time to share your feedback, Richard. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
